Support

We're committed to providing responsive and reliable support whenever you need it. Whether you have a question, need technical help, or want to upload documents securely, our dedicated team is here to assist you through multiple channels — including live chat, email, call back requests, and more.

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Reach out for personalized assistance

Live Chat

Need quick answers? Connect with our support team instantly through Live Chat. Available 24/5, our agents are ready to assist you with account questions, technical issues, or trading support — all in real time.

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Contact Us

Prefer to reach out via email? Send your questions or documents to [email protected] and +971-565-554-411 our team will respond promptly. We aim to provide clear, helpful answers within one business day.

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Office Locations / Map

Find us around the globe. View our office locations on the interactive map to connect with the FXPN team nearest to you. Visit, call, or schedule a meeting at your convenience.

Help Center / FAQs

Welcome to the FXPN Help Center — your go-to resource for quick answers and guidance.

You can open an account by clicking “Sign Up” on our homepage and completing the registration form. You’ll then receive a confirmation email to activate your account.

To comply with international regulations and ensure the security of your account, FXPN requires basic identity verification. You’ll need to submit:

  • A valid government-issued photo ID (passport, driver’s license, or national ID card)

  • A recent proof of address (utility bill or bank statement issued within the last 3 months)

This quick and secure process helps us protect your account and maintain the highest compliance standards.

Making a deposit or withdrawal with FXPN is simple and secure.

  • Deposits can be made using a variety of trusted methods, including credit/debit cards, bank transfers, and popular e-wallets.

  • Withdrawals are processed promptly, typically using the same method as your deposit.

  • You can manage your funds anytime from your account dashboard.

  • Our support team is always available to assist you.

FXPN supports two powerful trading platforms:

  • MetaTrader 5 (MT5): The industry standard with advanced features, real-time data, and customizable tools.

  • Sirix Platform: Our modern, user-friendly platform designed to simplify trading without compromising on functionality.

Both platforms are available on desktop, web, and mobile — giving you full control, anytime and anywhere.

Yes, your funds are safe with FXPN. We follow strict security protocols, including encryption and segregated client accounts, to protect your investments. FXPN operates in line with international regulatory standards, offering transparency, compliance, and peace of mind to every trader.